When someone changes role or leaves a municipality, work may remain unfinished. The aim is to transfer those tasks to the right service without automatically retaining a personal account or giving everyone identical permissions.
Separate the case from its handler
A municipal case belongs to the authority's process rather than an officer's personal inbox alone. Identify open tasks, references and the role responsible for following them up. Handover should not depend on sharing the former user's password.
The canton of Vaud's data-protection page highlights distinctions in competent authorities according to the processing involved. The framework for a municipality therefore needs to be identified for its circumstances. This guide proposes an organisational method, not a uniform legal instruction for every canton.
Review permissions actually needed
List access for recording observations, viewing files, entering payments and any cancellation operations. A replacement should not automatically receive a wider scope than their assignment. Also check sessions, authentication methods and contact details used for notifications.
Before removing access, assign responsibility for outstanding cases. Then have the authorised account administrator confirm the change or removal. Departure should not erase information needed to understand actions already taken. Record when responsibility passed so that later enquiries can reach the correct role.
Test continuity using a reference
Use a demonstration case to check that the new role can find what its work requires. Conversely, verify that the former access no longer offers the capabilities withdrawn. Document the time and responsible checking role rather than relying solely on an informal assurance.
Amende-ordre.ch is a sister activity separate from Security Parking, intended for municipalities. Its documentation separates officer access from back-office scope. Available operations and permission procedures should be confirmed with the administration concerned. No automatic departure-management feature is announced here. The responsible service still determines which scope is appropriate for each assignment.